PRIVACY POLICY

1. Responsible Party

Sui Generis Art is the responsible party for the processing of your personal information.

• Business Name: Sui Generis Art
• Email: info@suigenerisart.com
• Website: suigenerisart.com

2. Information We Collect

We may collect the following personal information:

Personal Identification Information

• Full name
• Email address
• Telephone number
• Delivery address
• Billing address

Transaction Information

• Artwork purchased
• Purchase history
• Payment confirmation
• Shipping information

Please note: We do not store your credit or debit card details. Payments are processed securely through authorised third-party payment providers.

Technical Information

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Pages visited
• Date and time of access
• Cookies and similar technologies

Artist Information

If you submit artwork or apply to exhibit through Sui Generis Art, we may collect:

• Artist biography
• Portfolio
• Curriculum Vitae
• Website and social media links
• Professional photographs
• Banking details (where required for payment)

3. How We Collect Information

We collect personal information when you:

• Create an account
• Purchase artwork
• Subscribe to our newsletter
• Contact us through our website
• Submit artwork
• Apply as an artist
• Participate in promotions
• Interact with our social media pages

Some information may also be collected automatically through cookies.

4. Why We Collect Your Information

We process personal information to:

• Process artwork purchases
• Deliver orders
• Verify payments
• Communicate with customers
• Respond to enquiries
• Provide customer support
• Manage artist submissions
• Pay represented artists
• Improve our website and services
• Prevent fraud
• Comply with legal obligations
• Send newsletters and promotional material (only with your consent where required)

5. Lawful Basis for Processing

We process personal information where:

• You have given consent;
• Processing is necessary to perform a contract;
• Processing is required by law;
• Processing protects your legitimate interests or ours, provided your rights are not overridden.

6. Sharing Personal Information

We will never sell your personal information.

We may share your information with:

• Payment service providers
• Courier and logistics companies
• Website hosting providers
• Information technology service providers
• Professional advisers (such as accountants or legal advisers)
• Government authorities where required by law

All service providers are required to safeguard your information.

7. International Transfers

Where personal information is transferred outside South Africa, we will take reasonable steps to ensure that the recipient provides an adequate level of protection consistent with POPIA.

8. Cookies

Our website uses cookies to:

• Improve website functionality
• Remember your preferences
• Analyse website traffic
• Enhance your browsing experience

You may disable cookies in your browser settings, although some website features may not function correctly.

9. Direct Marketing

We will only send marketing communications where:

• You have consented; or
• We are otherwise permitted to do so under applicable law.

You may unsubscribe at any time by using the unsubscribe link or contacting us directly.

10. Information Security

We take reasonable technical and organisational measures to protect your personal information against:

• Loss
• Unauthorised access
• Theft
• Misuse
• Alteration
• Unlawful disclosure

Although we strive to protect your information, no online transmission or storage system can be guaranteed to be completely secure.

11. Retention of Information

We retain personal information only for as long as necessary to:

• Fulfil the purposes for which it was collected;
• Comply with legal obligations;
• Resolve disputes;
• Enforce our agreements.

When no longer required, personal information will be securely deleted or anonymised.

12. Your Rights Under POPIA

Subject to applicable law, you have the right to:

• Access your personal information;
• Request correction of inaccurate information;
• Request deletion of personal information where appropriate;
• Object to certain processing activities;
• Withdraw consent where processing is based on consent;
• Request restriction of processing in certain circumstances;
• Lodge a complaint with the Information Regulator.

13. Children's Privacy

Our website is not intended for children under the age of 18.

We do not knowingly collect personal information from minors without the consent of a parent or legal guardian.

14. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies before providing personal information.

15. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page with an updated effective date.

Continued use of our website after changes have been published constitutes acceptance of the revised Privacy Policy.

16. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights regarding your personal information, please contact us:

• Sui Generis Art
• Email: info@suigenerisart.com
• Website: suigenerisart.com

17. Complaints

If you believe that your personal information has been processed unlawfully, you may lodge a complaint with the Information Regulator (South Africa).

We encourage you to contact Sui Generis Art first so that we may have the opportunity to resolve your concerns promptly.